Online gambling is just like any other line of business: You can stumble across rotten apples. Online casinos that don’t pay when you win, or have rigged software. Thankfully, casinos such as these are in the minority, and do not remain in business for long.
With the large number of casinos (over 1600 currently) on the Internet, a few rotten apples are unavoidable. With a bit of common sense, and the below pointers, you can steer clear of these from the very beginning, and be on your way to a safe gambling experience.
Play at a casino that uses software from one of the major software companies, such as Bossmedia, Cryptologic, Microgaming, Playtech or stick to the casinos in our directory – we have tried them all, and know they are secure and trustworthy companies.
Write an e-mail to their support with a simple query – if you get a prompt answer, you’ll know you can get in touch with someone in case something goes wrong.
Write down the date when you installed the casino software and the amount deposited. Write down the password and username of the casino account and put them in a safe place.
Read the rules & regulations carefully at the casino you want to play at and stick to them.
How does the casino present itself. Is their website well-organized and professional-looking? If they can’t afford a decent design, chances are they’re not a very serious business.
Don’t try to claim more than one bonus at each casino.
Don’t open more than one account at a casino, without asking first.
Should a problem arise, be polite in your correspondance with the casino. In my experience, a case is furthered most efficiently with a corteous approach.
Gambling is recreation, and not a way of making money.
If you feel your gambling habit is getting out of hand, seek help. Compulsive gambling has serious social and economic implications. Getting professional help is important before things get out of hand